Interactive Demo Instructions

Welcome to the Tier2Tickets interactive demo

This demo is shown from the customer’s perspective. You can interact with the desktop, open the demo app, submit a sample ticket, view a sample diagnostic report, open the browser, and explore the Start menu.

Attendee instructions

Double-click the glowing Tier2Tickets Demo icon on the desktop to begin. Follow the screens as if you are an end user submitting a support request.

Add your logo Upload your company logo to see the demo the way your clients would. PNG, JPG, WebP or GIF, up to 2 MB. We keep it in this browser tab only and never send it to our server.

Choose a logo

Every word your clients see in this ticket form can be changed to match how you talk to them, and so can the options they choose from.

HelpDesk Buttons

Thank you for pressing the HelpDesk Button

Please wait while we run the following diagnostic tests.

✓Taking Screenshot

✓Collecting Logged Data

✓Testing Network Latency

✓Checking For Packet Loss

✓Reading The Event Viewer

✓Checking Process Utilization

✓Reticulating Splines

✓Complete

Curious about what information we are gathering? Learn More Here

Or to submit an issue

Your Name

Your Email

Send me more information about Tier2Tickets and HelpDesk Buttons.

2Step 2Request Details

Describe your problem or request

Connect to my computer ASAP. Call me to discuss the issue. Schedule an on-site Appointment.

How urgent is this submission? It is a planned change or request. Some job functions are impacted. ALL job functions are impacted.

How widespread is this issue? This affects only me This affects multiple people This affects everyone here

3Step 3Submission Review

Review the below content for accuracy and consent before submitting.
Something look wrong? Click here to start over.

The following items will be submitted. Anything unchecked will be omitted. Learn More Here

Submit Diagnostic Data. Submit Screen Shots

Thanks

The following information has been submitted with ticket number E.DEMO

If you see an error you wish to edit, click here to visit your user portal.

Browser - Tier2Tickets

Perfect tickets, every time.

We attach diagnostics, screenshots and the user's own words to every request, so your technicians start each ticket with the context they need.

Visit Live Website

Client Files

Checo.jpg